Beautiful restaurant & pub booking software without the crazy fees. Fill more tables, delight more guests, keep more of what you earn. All the features you'd expect from premium booking systems—without the sting in pricing, and no long-term commitment.
Per booking fee
Setup time
Online bookings
Fewer no-shows
Unlimited covers
Pay as you go
Simple tools that actually make running your restaurant easier.
Drag-and-drop calendar, real-time availability, and 24/7 online reservations from your website and social media.
Remember preferences, dietary needs, and special occasions. Build relationships that bring guests back.
Confirmations, reminders, and follow-ups sent automatically via email, SMS, or WhatsApp.
Reduce no-shows with smart deposit rules. Take payments, hold cards, process refunds easily.
Let guests choose their meals before they arrive. Perfect for set menus and special events.
Beautiful dashboards showing covers, revenue, peak times, and trends. Export anytime.
Guests modify bookings, pay deposits, and submit preorders via their own unique link. Fewer calls, happier guests.
Track birthdays, anniversaries, and celebrations. Trigger occasion-specific menus and personal touches.
Tag tables with features like "window" or "quiet". Guest preferences automatically match to the perfect table.
Drag-and-drop email designer with your branding. Create beautiful confirmations, reminders, and campaigns.
Date-specific team notes visible to all staff. VIP alerts, menu changes, and shift reminders in one place.
Manage multiple venues from one account. Switch between locations in one click—it's all cloud-based.
A beautiful timeline view that shows exactly what's happening in your restaurant. Drag and drop to move bookings, colour-coded statuses so nothing gets missed.
A clean list view that shows all the details you need at once. Guest names, times, tables, special occasions — everything in one place.
Beautiful dashboards that tell you exactly how your restaurant is performing. Track covers, bookings, party sizes, and no-show rates — all updating in real-time.
Build lasting relationships with detailed guest profiles. Track preferences, visit history, special occasions, and notes — so every guest feels like a VIP.
WhatsApp, email, and more — all in one place. Never miss a guest enquiry again, with response tracking and full conversation history tied to each guest profile.
Every reservation gets a unique portal link. Guests can modify their booking, pay deposits, and submit preorders — all without calling you.
Track birthdays, anniversaries, and special events. Automatically link occasion-specific menus and alert staff to prepare those personal touches.
Tag tables with features like "window", "quiet", or "accessible". When guests have matching preferences, the system automatically suggests perfect tables.
Drag and drop your way to stunning confirmation emails, reminders, and campaigns. Add your branding, images, and merge tags that personalise every message.
Date-specific notes visible to everyone on shift. VIP alerts, menu changes, staff reminders — colour-coded and impossible to miss.
Manage multiple restaurants from a single account. Each location gets its own settings, staff permissions, and reports — or view everything at once.
Feature-by-feature comparison with the big names. Looking for an OpenTable alternative, ResDiary alternative, SevenRooms alternative, Quandoo alternative, Tableo alternative, or TheFork alternative?
| douug | OpenTable | ResDiary | SevenRooms | Tableo | |
|---|---|---|---|---|---|
| Unlimited bookings (inc VAT) | £89/mo | £35/mo + fees | £294/mo | ~£600/mo | £131/mo |
| Cancel anytime | ✓ Monthly | Monthly | 12-month contract | Annual contract | Monthly |
| Per-cover commission | ✓ None | £1.50 - £2.00 | ✓ None | ✓ None | ✓ None |
| Free trial | ✓ 30 days | ✓ | Demo only | Demo only | ✓ 14 days |
| Easy self setup | ✓ Minutes | Sales call | Sales call | Sales call | ✓ |
| Online Booking | |||||
| Embeddable booking widget | ✓ | ✓ | ✓ | ✓ | ✓ |
| Widget brand customization | ✓ | ✗ | ✓ | ✓ | Basic |
| Custom T&Cs acceptance | ✓ | ✗ | ✓ | ✓ | ✓ |
| Guest Management | |||||
| Guest profiles & CRM | ✓ | ✓ | ✓ | ✓ | ✓ |
| Birthday & occasion tracking | ✓ | Basic | ✓ | ✓ | Basic |
| Dietary & allergy tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| VIP & loyalty tagging | ✓ | ✓ | ✓ | ✓ | Basic |
| Guest visit history | ✓ | ✓ | ✓ | ✓ | ✓ |
| Table & Booking | |||||
| Drag-and-drop timeline | ✓ | ✓ | ✓ | ✓ | ✓ |
| Smart table matching | ✓ | ✗ | Basic | ✓ | Basic |
| Table tags & preferences | ✓ | ✗ | ✓ | ✓ | Basic |
| Table combining (groups) | ✓ | ✓ | ✓ | ✓ | Basic |
| Waitlist management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Operations & Rules | |||||
| Covers pacing (per slot limits) | ✓ | ✓ | ✓ | ✓ | Basic |
| Booking rules engine | ✓ | Basic | ✓ | ✓ | Basic |
| Shift/service management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Availability overrides | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI covers forecasting | ✓ | ✗ | ✗ | ✓ | ✗ |
| Equipment tracking | ✓ | ✗ | ✗ | ✗ | ✗ |
| Custom status workflows | ✓ | ✗ | Basic | ✓ | ✗ |
| Communications | |||||
| Email confirmations | ✓ | ✓ | ✓ | ✓ | ✓ |
| SMS reminders | ✓ | ✓ | Add-on | ✓ | ✓ |
| Visual email builder | ✓ | Basic | Basic | ✓ | Basic |
| Automated reminders | ✓ | ✓ | ✓ | ✓ | ✓ |
| Template automation rules | ✓ | ✗ | Basic | ✓ | ✗ |
| Analytics & Reporting | |||||
| Analytics dashboard | ✓ | ✓ | ✓ | ✓ | Basic |
| Covers & revenue reports | ✓ | ✓ | ✓ | ✓ | Basic |
| No-show tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Scheduled reports | ✓ | ✗ | ✓ | ✓ | ✗ |
| Team Tools | |||||
| Staff notes per booking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Date-specific sticky notes | ✓ | ✗ | ✗ | ✓ | ✗ |
| Multi-user access | ✓ | ✓ | ✓ | ✓ | ✓ |
| Role-based permissions | ✓ | Basic | ✓ | ✓ | Basic |
| Deposits & Payments | |||||
| Deposit collection | ✓ | Add-on | ✓ | ✓ | ✓ |
| Automated deposit rules | ✓ | ✗ | Basic | ✓ | Basic |
| Card guarantee requests | ✓ | ✓ | ✓ | ✓ | ✓ |
| Support | |||||
| UK-based support | ✓ | ✗ | ✓ | ✗ | ✓ |
| Free onboarding | ✓ | ✓ | ✓ | Enterprise | ✓ |
| ✨ OPTIONAL ADD-ONS (douug only) | |||||
| Self-service guest portal | ✓ +£39/mo | ✗ | ✗ | Enterprise | ✗ |
| Pre-order menus | ✓ Free with Portal | ✗ | Add-on | ✓ | ✗ |
| Communication hub + WhatsApp | ✓ +£39/mo | ✗ | ✗ | Enterprise | ✗ |
| Additional locations | ✓ +£69/mo 22% OFF | Full fee each | Full fee each | Full fee each | Full fee each |
Tap sections to expand
Everything you need to know before getting started.
£89/month for unlimited bookings with no per-cover fees—the best value in the UK for a full-featured reservation system. Additional locations are £69/month each. Optional add-ons available if you need them.
douug pays for itself. Reduce no-shows with card guarantees and deposits. Cut admin time with automated email reminders. Let guests modify bookings themselves via the Self-Service Portal—saving your team from phone calls. Add the Communication Hub and you get a unified email and WhatsApp inbox, reducing the need for separate software. Less no-shows, less admin, fewer tools to pay for.
No contracts whatsoever. Pay monthly, cancel anytime. We believe you should stay because you love the product, not because you're locked in. Most other providers require 12-month contracts.
Never. We charge a flat monthly fee regardless of how many bookings you take. OpenTable charges £1.50-£2.00 per cover, which can add up to thousands of pounds for customers with multiple locations.
Absolutely. If your current provider allows data export, we offer free migration support to import your guests and reservations. Prefer to do it yourself? Our setup wizards make self-onboarding quick and easy.
Yes! Start with a 30-day free trial with full access to all features, so you can see exactly how douug will work for your restaurant.
Everything you need: unlimited bookings, online booking widget, email confirmations, guest CRM, occasion tracking, visual email builder, smart table matching, analytics dashboard, team notes, and UK-based support.
Yes. Your first location is included in the £89/month base. Additional locations are £69/month each—that's 22% off per location. Since it's all cloud-based, you can switch between locations in one click from any device.
We offer support via email and chat. Free onboarding is included to help you get set up.
No! Start your own sandbox from our website to test all the features, then once you're happy, register and launch your restaurant booking today with our self-setup wizard. Our team is on hand if you need support.
Deposits are completely optional. If you choose to use them, set up automated rules based on party size, day of week, or time slot. Guests pay securely via Stripe. You can also hold cards as a guarantee without charging upfront—perfect for reducing no-shows.
SMS is completely optional. If you choose to use it, messages are charged at £0.05 each—only pay for what you send. Email confirmations and reminders are unlimited and included free in your base price.
Yes, with the Self-Service Portal add-on. Guests receive a unique link to view, modify, or cancel their booking, pay deposits, and submit pre-orders—saving your team time and money by reducing phone calls and manual changes.
With the Communication Hub add-on, connect your WhatsApp Business account so guests can message you to make enquiries, request bookings, or ask questions about their reservation—all managed in one place.
Keep all guest conversations tracked in one unified inbox—email and WhatsApp together. Every conversation is automatically linked to guest profiles, so you always have full context and history. Build richer guest profiles and never lose track of important details.
douug is a cloud-based platform that works beautifully on any device—phone, tablet, or desktop. No app downloads needed, always secure, automatically backed up. Never lose or miss anything—just log in from any browser and you're ready to go.
After 30 days, you'll be charged £89/month to continue. No surprises. You can cancel anytime before the trial ends if it's not right for you.
Build complete guest profiles with likes, dislikes, dietary requirements, visit history, and future bookings. See stats like how often they visit, their usual table, preferred day of week, average party size, and special occasions—everything you need to deliver personalised service.
Completely self-service. Add new locations directly from your dashboard—no sales calls, no waiting. It's plug and play. Each location gets its own settings, staff, and reports. Just £69/month per additional location.
Absolutely. Create your own reservation statuses, guest tags, and table tags. The system is fully customisable to match your operational needs—whether that's VIP levels, dietary alerts, table features, or custom booking workflows.
Copy and paste a simple embed code onto your website—works with WordPress, Squarespace, Wix, or any platform. Customise colours and branding to match your site. Bookings flow straight into your system in real-time. We can help you set this up.
Multiple layers of protection: automated email and SMS reminders, deposit collection for high-risk bookings, card guarantees without upfront charges, and no-show tracking in guest profiles. Set up rules based on party size, day of week, or time slot—the system handles the rest.
Yes. Create walk-ins with one click and add them either to a free table or in an unassigned queue. Collect their guest information to build a profile or leave them as a walk-in.
Absolutely. Create separate rooms like Main Dining, Terrace, Private Room, Bar Area, or Chef's Table. Each room has its own table layout and can have different booking rules. douug is fully customisable to your operation.
Create table groups that combine multiple tables into a single bookable unit. When a large party books, all component tables are automatically blocked together. Perfect for private dining areas, event spaces, or combining adjacent tables for bigger groups.
Yes. Your data is encrypted and backed up automatically. We use Stripe—secure and widely recognised—to handle your card details and guest payments, so sensitive data never touches our servers. Role-based permissions mean staff only see what they need to.
Unlimited users included. Create accounts for your entire team with role-based permissions. Admins get full access, managers can run operations, and hosts can focus on reservations. Each person logs in with their own credentials—no shared accounts needed.
Have a question or want to learn more? We'd love to hear from you.
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